6rwing's Privacy Policy

1 Introduction and Scope

6rwing ("we", "us", or "platform") operates a safe and reliable online gaming and sports betting service for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect, how we use it, and how we keep it secure when you use the 6rwing website or related services ("Services").

This Policy applies to all visitors to our website, registered members, and anyone who uses 6rwing's services. Please read it carefully before agreeing to this Privacy Policy. If you do not agree with any of its terms, please stop using our services.

2 Information We Collect

6rwing collects information from users for various purposes. The types of information collected are as follows:

2.1 Information You Provide Directly

When you create an account, log in, or use our services on 6rwing, the information you provide includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport number (when identity verification is required)
• Payment information — bKash, Nagad, Rocket, or Upay number
• Bank account details (where applicable)
• Address details

2.2 Automatically Collected Information

When you visit our website, certain information is collected automatically, such as:

• IP address and device information
• Browser type and version
• Operating system information
• Pages visited and session duration
• Referral URL (where you came from before reaching our site)
• Information obtained through cookies and similar tracking technologies

2.3 Transaction and Gaming Information

We record the following information about your activity on our platform:

• Deposit and withdrawal history and amounts
• Betting and gaming history
• Details of bonuses and promotional benefits received
• VIP tier and rewards information

3 Purposes for Using Information

6rwing uses collected information only for legitimate purposes. The main purposes are described below:

• Service Delivery: For account creation, identity verification, processing deposits and withdrawals, and operating gaming services.
• Security and Fraud Prevention: To prevent unauthorized access, fraudulent activity, and money laundering.
• Legal Compliance: Retaining information necessary to comply with applicable laws and regulations.
• Customer Support: To resolve issues, handle complaints, and provide assistance.
• Service Improvement: To analyze and improve the performance of the platform.
• Responsible Gaming: To identify problematic gaming behavior and intervene when necessary.
• Communications: To send important account updates, policy changes, and relevant information.

4 Information Sharing and Disclosure

6rwing never sells or rents your personal information to third parties. However, information may be shared in the following specific circumstances:

4.1 Service Provider Partners

We use trusted third-party services for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure. These partners may only use information for contracted purposes and are required to operate under strict confidentiality obligations.

4.2 Legal Obligations

Information may be disclosed to comply with court orders, lawful requests from government or regulatory authorities, or requirements under applicable law. In such cases, we will always try to notify you to the extent permitted by law.

4.3 Security and Protection

Information may be shared with relevant authorities to prevent and investigate fraud, money laundering, or other unlawful activity.

5 Cookie Policy

6rwing uses cookies and similar technologies to improve your experience on the website. Cookies are small text files stored in your browser that help the website remember your preferences and settings.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the core functionality of the website, such as maintaining login sessions.
• Functionality Cookies: To remember your language preference and other settings.
• Analytics Cookies: To analyze website usage patterns and improve the service.
• Security Cookies: To detect fraud and keep your account secure.

You can disable non-essential cookies at any time through your browser settings. However, this may limit some functionality of the website.

6 Data Retention and Security

6rwing applies industry-standard security measures to keep your personal information protected. Our security framework includes:

• SSL/TLS encryption — all data transmissions are encrypted
• Secure server infrastructure and regular security reviews
• Two-factor authentication for account access
• Hashing and encryption technology for sensitive data
• Firewalls and intrusion detection systems to prevent unauthorized access
• Regular staff training on privacy and security

6.1 Data Retention Period

We do not retain your information beyond the period necessary. In general, certain information is kept after account closure for as long as required to meet legal obligations. Transaction and financial records are kept for the period specified by relevant regulations.

7 Your Rights

As a registered user of the 6rwing platform, you have the following rights over your own information:

7.1 Right of Access and Review

You can contact us at any time to find out what information we hold about you. We will provide you with full details within a reasonable time.

7.2 Right to Rectification

If any information stored in your account is incorrect or incomplete, you can request that it be corrected. We will make the necessary changes after verification.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, where there are legal obligations or legitimate business requirements, it may not be possible to delete all information.

7.4 Right to Data Portability

You may request your information in a structured, machine-readable format. This request will be fulfilled within the limits of technical feasibility.

7.5 Right to Object

You may object to and opt out of certain types of processing of your information at any time, particularly in relation to marketing communications.

8 Third-Party Services and Links

The 6rwing platform includes services from game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and JILI. These service providers may have their own privacy policies, for which they are independently responsible.

6rwing is not responsible for the data management practices of these third-party service providers. However, we ensure that these partners meet our privacy standards.

9 Privacy of Minors

6rwing strictly prohibits access by anyone under the age of 21. Our services are for users aged 21 and above only. We do not knowingly collect or process any personal information from minors.

If we become aware that a minor's information has entered our system, we will immediately close that account and delete all associated information.

10 International Data Transfers

Our servers and technical infrastructure may be located in various countries. Your information may be transferred outside Bangladesh for processing. When transferring data, we ensure that adequate data protection measures are in place in the destination country.

For international data transfers, we use standard contractual safeguards and take the necessary steps to ensure data protection.

11 Data Breach Notification

If a security breach ever occurs in our system and your personal information is put at risk, we will notify you and the relevant authorities in a timely manner as required by applicable law.

The notification will include full details of the nature of the breach, the potential impact, and the steps we have taken. We will operate with complete transparency in handling the situation.

12 Policy Changes

This Privacy Policy may be updated from time to time to reflect changes in our services or legal requirements. For significant changes, we will send a notification to your registered email and update the "Last Updated" date at the top of this page.

Continued use of our services after a policy update will be taken as acceptance of the new policy. If you have any concerns about changes to the policy, please contact us.

13 Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, you can contact us. Our privacy team is available 24/7 to assist.

• Live Chat: 24/7 support in Bengali
• Email: [email protected]

We aim to respond to all privacy-related requests as quickly and completely as possible. Protecting your information is our highest priority.